All items sold on Oconnors2u.com are covered under the 100% Buyer Protection and/or Satisfaction Guaranteed. You may return your item to us within 7 calendar days from item receive date, buyer pays return shipping.
The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund.O'connor's Engineering Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 14 working days after the confirmation.
Please return your purchase to the following address: O'connor's Engineering Sdn Bhd
Bangunan O'Connor 13, Jalan 223
46100 Petaling Jaya, Selangor, Malaysia
Please contact us at firstname.lastname@example.org or 603-7953 8400 if you have any questions or doubts.